Marketing & AI for plumbing companiesPipes Don’t Burst on Business Hours. Your AI Answers Every Call.
No hot water at 9 PM. A leak under the sink on Sunday. A sewer backup before the holidays. Whether you run one truck or twenty, Xblu builds the website, AI assistant and follow-up system that answers homeowners instantly, routes real emergencies to your on-call line, and books everything else on your schedule.
- Answers 24/7 in English, Spanish, Polish & German
- Gas smell? Tells people to leave & call for help
- Every service request logged with the details
Built in Chicago for the crews who keep the water running
Where calls slip away
In Plumbing, the First Plumber Who Answers Gets the Job.
Whether you’re an owner-operator or run a fleet of vans, homeowners call down the list until someone picks up. Here’s where most plumbing companies lose that race.
Emergencies don’t keep office hours
Leaks and backups happen at night and on weekends. Voicemail sends customers to the next plumber on Google.
Techs are under a sink, not on the phone
Your best people are on jobs. New calls wait, and urgent ones don’t.
Missing details waste trips
No address, no symptoms, no access notes. Dispatch spends the morning calling people back.
Not every homeowner calls in English
Many customers are more comfortable in Spanish or Polish. One-language answers lose the job.
One call, start to finish
The No-Hot-Water Story
- 9:44 PM
A homeowner finds you
They searched “water heater repair near me.” Your site loads fast on their phone.
- 9:46 PM
Your AI answers
Checks for leaks, shares the shutoff tip, explains next steps. Calm, clear and in their language.
- 9:48 PM
The request is logged
Address, symptoms and heater details land in Carma CRM. Your dispatcher gets an email.
- 7:30 AM
Your tech rolls
With the right parts on the truck, because the details were already captured.
- 10:00 AM
Hot water and a happy customer
Who saves your number for next time.
Trained on your company
It Knows Your Business Like Your Best Dispatcher.
We load your services, service area, hours, emergency process, approved price ranges and policies, so the assistant answers like your sharpest dispatcher, and stays inside what you approve.
🛡️ Guardrails built in
- Gas smell or flooding? Safety first: tells people to leave and call the gas company or 911, and shares your emergency line
- Never diagnoses or gives repair instructions beyond basic safety tips like shutting off water
- Only shares price ranges you approve: final quotes come from your techs
- Never makes up answers: unknown questions go to a person
- Your data stays yours, on your site and in your CRM
Run your own numbers
What Are Missed Calls Costing You?
Based on your inputs: missed requests × your booking rate × average ticket. The “win back half” line assumes faster answers recover half of them.
Win more calls: book a reviewBuilt for every homeowner
Talk to Every Customer in Their Language.
Your assistant answers in English, Spanish, Polish and German, starts in each visitor’s language, and tags every request so your dispatcher calls back the right way.
“Do you do emergency calls on Sundays?”
“¿Destapan drenajes tapados?”
“Czy wymieniacie podgrzewacze wody?”
“Haben Sie heute noch einen Termin frei?”
One connected system
Get Found. Start the Conversation. Fill Every Truck.
A website that books service calls
Services, service areas, reviews and a big “request service” button, fast on any phone.
Web design →✦Xblu AI Assistant™
Answers homeowners 24/7 in four languages, routes emergencies and captures every detail your techs need.
See the assistant →🔭EASEO™
Gets you found for “plumber near me” and emergency searches, and clear enough for AI answers to recommend you.
See EASEO →🐾Carma CRM™
Every request in one pipeline with follow-up reminders, plus service-plan renewals that don’t slip.
See Carma →From kickoff to launch
Live in About Six Weeks.
Shop walkthrough
We capture your services, service area, emergency process, approved pricing and policies.
Website build
Fast, mobile-first pages built SEO-first, so homeowners find you first.
AI training
Your assistant learns your business. You test it until it sounds like your best dispatcher.
Dispatch routing
Carma CRM set up so every request reaches dispatch, and emergencies reach your on-call line.
Launch
Go live, connect Google, and start tracking every call.
Questions From Plumbing Company Owners
Does it work for a one-truck shop?
Yes. Small shops benefit most, because the owner is usually the one under the sink. Larger companies use it to keep dispatch organized across many trucks.
What happens with real emergencies?
The assistant shares basic safety steps, like shutting off the water, and points people to your emergency line right away. If someone mentions a gas smell, it tells them to leave and call the gas company or 911.
Can it give prices?
Only the ranges you approve, like trip fees or “drain cleaning starts at…”. Final quotes always come from your techs.
Does it work in Spanish?
Yes. It speaks English, Spanish (Mexico), Polish and German, and labels every request with the language your team should reply in.
How long does it take to launch?
About six weeks for the full system. If your website is solid, the AI assistant and CRM can go live in about two weeks.
What does it cost?
It depends on what you need. Book a 20-minute service call review and you’ll leave with a clear plan and real numbers.
20 minutes. Real answers.
Let’s Answer Every Call First.
We’ll look at how calls reach you today, where they slip away, and what a 24/7, multilingual first answer would mean for your trucks.
