Marketing & AI for retail stores & e-commerce brandsEvery Unanswered Question Is an Abandoned Cart.
Shoppers want to know before they buy: Does it come in my size? Is it in stock? How fast does it ship? Can I return it? Whether you sell online, in a store or both, Xblu builds the website, AI assistant and follow-up system that answers instantly, guides shoppers to the right product, and turns browsers into buyers.
- Answers shoppers 24/7 in 4 languages
- Never takes payments or card numbers in chat
- Works for online shops, storefronts or both
Built for the shops, boutiques and brands that sell online and on Main Street
Where sales slip away
Shoppers Don’t Wait. They Click Away.
Whether you run an online store, a storefront or both, shoppers buy when they feel sure. Every unanswered question about size, stock, shipping or returns is a reason to leave.
Questions stall the cart
Sizing, materials, shipping times, returns: if the answer isn’t instant, the tab gets closed.
Your staff is helping in-store shoppers
Phones and DMs pile up while your team helps the people in front of them.
Pickup and stock questions go unanswered
Shoppers want to know if they can grab it today. No answer means they buy it somewhere else.
Not every shopper asks in English
Many customers are more comfortable in Spanish or Polish. One-language answers leave sales on the table.
One sale, start to finish
The Lunch-Break Shopper Story
- 2:10 PM
A shopper finds you
They searched “wide trail running shoes near me” on their lunch break. Your site loads fast.
- 2:12 PM
Your AI answers
Sizing, same-day pickup, return policy. Friendly, accurate and in their language.
- 2:14 PM
The hold request is logged
Product, size and contact info land in Carma CRM. Your store team gets an alert.
- 2:30 PM
Your team confirms
A quick text: “Your pair is set aside at the front counter.”
- 5:45 PM
A happy customer
Who picks up the shoes, plus socks, and joins your email list.
Proof, not promises
Already Selling With Xblu.
Online stores and product brands already trust Xblu with the websites, search and hosting that drive their sales.
Trained on your store
It Knows Your Store Like Your Best Salesperson.
We load your products, sizing guides, store hours, shipping and return policies, so the assistant answers like your most helpful associate, and stays inside what you approve.
🛡️ Guardrails built in
- Never takes payments or card numbers in chat: checkout stays on your secure store
- Never promises stock or delivery dates your team hasn’t confirmed
- Shares only your approved return and shipping policies
- Never makes up answers: unknown questions go to a person
- Your data stays yours, on your site and in your CRM
Run your own numbers
What Are Unanswered Questions Costing You?
Based on your inputs: unanswered questions × the share who would buy × average order value. The “win back half” line assumes faster answers recover half of them.
Sell more: book a reviewBuilt for every shopper
Sell to Every Shopper in Their Language.
Your assistant answers in English, Spanish, Polish and German, starts in each shopper’s language, and tags every request so your team follows up the right way.
“Does this run true to size?”
“¿Hacen envíos a todo el país?”
“Czy mogę zwrócić produkt w sklepie?”
“Haben Sie das auch in Blau?”
One connected system
Get Found. Start the Conversation. Close the Sale.
A store that sells
Fast product pages, clear policies and an easy path to buy or visit, online and on any phone.
Web design →✦Xblu AI Assistant™
Answers sizing, shipping, stock and return questions 24/7 and captures holds, special orders and wholesale inquiries.
See the assistant →🔭EASEO™
Gets your products found on Google and clear enough for AI shopping answers to recommend them.
See EASEO →🐾Carma CRM™
Holds, special orders and VIP customers in one place, with follow-up reminders.
See Carma →From kickoff to launch
Live in About Six Weeks.
Store walkthrough
We capture your products, policies, locations and how you like orders and holds handled.
Website build
Fast, mobile-first store and product pages built SEO-first.
AI training
Your assistant learns your catalog and policies. You test it until it sounds like your best associate.
Request routing
Carma CRM set up so holds, special orders and wholesale inquiries reach the right person.
Launch
Go live, connect Google, and start tracking every shopper question.
Questions From Store Owners
Does it work for online stores and physical stores?
Yes. It answers product, shipping and return questions for online shoppers, and hours, pickup and in-store questions for local customers. Most stores use it for both.
Can it take orders or payments?
No. Checkout stays on your secure store. The assistant answers questions, sends shoppers to the right product page, and captures holds and special-order requests.
Can it check live inventory?
Not by default. It never promises stock your team hasn’t confirmed; it sends a hold request instead. Connecting live inventory is something we can discuss for your setup.
Does it work with WooCommerce or Shopify?
It runs on WordPress sites, including WooCommerce stores. For Shopify and other platforms, talk to us about the best setup.
Does it work in Spanish?
Yes. It speaks English, Spanish (Mexico), Polish and German, and labels every request with the language your team should reply in.
What does it cost?
It depends on what you need. Book a 20-minute store review and you’ll leave with a clear plan and real numbers.
20 minutes. Real answers.
Let’s Turn Questions Into Sales.
We’ll look at how shoppers reach you today, where they drop off, and what instant, multilingual answers would mean for your store.
